Services
You can rely on the services of a manufacturer
Before, during and after the installation of your machine, you can rely on the service that only a manufacturer can offer. Because we know our products down to the smallest details, we can share our whole expertise to secure the best use of your investment.
You may need to train your staff on a numerical control programm, to adjust a machine, change a wear part, update to the safety standards or even want to modernize a former model and give it a new life at a lower cost.
JOUANEL Industrie will be always here to offer the most convenient solution for you.
You may need to train your staff on a numerical control programm, to adjust a machine, change a wear part, update to the safety standards or even want to modernize a former model and give it a new life at a lower cost.
JOUANEL Industrie will be always here to offer the most convenient solution for you.
• Technical assistance & after-sales department
• Spare parts
• Machines conformity & safety
• Maintenance contract on site / remote maintenance
• Professional training
• Commisioning
• Rebuilding of machines (retrofit)
• Studies of layouts / manufacturing processes
• Studies of special machines > our know-how
• Spare parts
• Machines conformity & safety
• Maintenance contract on site / remote maintenance
• Professional training
• Commisioning
• Rebuilding of machines (retrofit)
• Studies of layouts / manufacturing processes
• Studies of special machines > our know-how
Technical Assistance & After-Sales Departments
At JOUANEL Industrie, we stay with you after the sale to:
• Schedule the commissioning of your machine
• Perform the contractual interventions
• Provide spare parts
• Provide technical documentation
• Operate a Hotline for mechanical repairing
• Do remote assistance on the CNC
Our departments can be reached from Monday to Friday
from 8:00 am to 5:00 pm
> Technical Assistance Department: (+33) 247 651 649
> After-sales department: (+33) 247 654 765
• Schedule the commissioning of your machine
• Perform the contractual interventions
• Provide spare parts
• Provide technical documentation
• Operate a Hotline for mechanical repairing
• Do remote assistance on the CNC
Our departments can be reached from Monday to Friday
from 8:00 am to 5:00 pm
> Technical Assistance Department: (+33) 247 651 649
> After-sales department: (+33) 247 654 765
Maintenance contract
Our maintenance contract includes 2 annual interventions carried out by our skilled technicians, to make the greasing, lubrication, adjustment of the machine and levelling if required. A conformity check of the safety devices according to the statutory directives in force is also completed during the on-site visits.
Professional training
JOUANEL Industrie has obtained the certification of the French Ministry of Labour to give professional training on the working of metal sheets (shearing, folding, plasma cutting, numerical control, etc.) .We can therefore help you to complement or upgrade the abilities of your operators within your company training programms.
If you have a disability, we'll discuss any adaptations you may need to make.
For all training requests, please contact us
Conventions & training contracts
Certification No / 24 37 04321 37
CONTACT > HERE
If you have a disability, we'll discuss any adaptations you may need to make.
For all training requests, please contact us
Conventions & training contracts
Certification No / 24 37 04321 37
CONTACT > HERE
Rebuilding of machines
Thanks to more than 70 years of experience in the manufacturing of machine-tools, JOUANEL Industrie can repair, rebuild, update and modernize your previous purchases, even after several decades of service. In this way you can give a new life to your machines with limited financial investment.
Conformity & safety
JOUANEL Industrie guides you for your statutory obligations:
• Systematic issuance of CE conformity certificates upon delivery for each electric or hydraulic machine.
• Conformity check by an authorized body (Bureau Veritas)
• Standardization of old machines.
• Periodic safety check as part of the maintenance contract.
• Systematic issuance of CE conformity certificates upon delivery for each electric or hydraulic machine.
• Conformity check by an authorized body (Bureau Veritas)
• Standardization of old machines.
• Periodic safety check as part of the maintenance contract.